Shipping Policy
At ATHLEVO, we strive to get your order to you as quickly as possible. Below is everything you need to know about our shipping process:
Processing Time
Orders are typically processed within 1-2 business days after they are placed. Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods & Delivery Times
We offer several shipping options to fit your needs. Delivery times are estimates and can vary based on your location and the shipping carrier:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day (available on select items and locations)
Note: Shipping times are estimates and may be subject to delays due to weather, high demand, or other factors beyond our control.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your delivery location. Free shipping may be available on orders over a certain amount—be sure to check for any current promotions!
Order Tracking
Once your order has shipped, you will receive an email with your tracking number. You can track your package through the carrier’s website.
International Shipping
We currently ship to [UK and USA]. International shipping times and fees will vary based on your location. Please note that customers are responsible for any customs duties, taxes, or import fees associated with international shipments.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at [email address] within 7 days of receiving your shipment. We’ll work with you to resolve the issue as quickly as possible.
Address Accuracy
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.